More pets than ever have health insurance. And yet the vast majority of them are completely unprotected when something goes wrong.

That tension sits at the center of NAPHIA's 2026 State of the Industry Report, released this week by the North American Pet Health Insurance Association. Insured pets grew 9 percent year-over-year in the U.S., bringing total covered animals in North America to 7.6 million. By any measure, the market is expanding. But when you zoom out, the picture looks very different: only 4.27 percent of U.S. pets carry any coverage at all.

Dogs fare better (5.99 percent insured) than cats (2.29 percent). In Canada, the numbers are similar: 3.72 percent of pets insured overall, with cats again lagging far behind dogs. The headline growth in pet insurance, in other words, is happening on top of a very small base.

The Conditions Driving the Gap

The NAPHIA report identifies the top conditions for which insured dogs and cats received care in 2025. For dogs: GI issues, ear infections, skin conditions, anxiety and behavioral issues, and allergies. For cats: GI issues, dental disease, urinary tract infections, anxiety and behavioral issues, and respiratory issues.

These are not exotic conditions. They are the everyday, recurring health issues that send pets to the vet year after year. And for the 95 percent of U.S. pet owners without insurance, each of those visits is a direct out-of-pocket cost weighed against rent, groceries, and everything else.

NAPHIA president Sammi-Jo Nevin cited the need for broader public education to close the protection gap. The association points to cases like a Bernese Mountain Dog whose prolonged specialist care was only possible because of insurance coverage. That is a compelling story. But for most families, the barrier is not awareness of what insurance can do in a crisis. It is the ongoing cost of routine care before a crisis ever arrives.

What the Protection Gap Actually Means for Pets

When pets are uninsured and costs are unpredictable, families make hard choices. They delay care. They skip follow-up visits. They manage chronic conditions at home as long as possible before seeking help. Research from AVMA and industry observers consistently links financial barriers to later-stage diagnoses and worse outcomes for conditions that are highly manageable when caught early: kidney disease, dental disease, urinary issues. Three of the top ten conditions on NAPHIA's own list.

The protection gap is not just a financial planning problem. It is a care access problem. And it affects cats disproportionately. Cats are already less likely to receive regular veterinary care than dogs, according to CATalyst Council data, and their insurance penetration rate is less than half that of dogs. A cat with a urinary tract infection or early kidney disease may go undiagnosed for months simply because no appointment was scheduled and nothing was obviously wrong until it was.

What This Means for Practices and Caregivers

For practice leaders, the protection gap creates a recurring dynamic: clients who want to do right by their pets but flinch at treatment plans they cannot predict or afford. It reinforces the value of transparent, itemized estimates upfront and the value of offering care pathways that fit a range of budgets.

For pet owners, the gap underscores a practical reality: insurance or not, preventive and routine care is almost always less expensive than reactive care. Getting ahead of the conditions on NAPHIA's top-ten list, things like dental cleanings, urinary health monitoring, and GI check-ins, reduces the likelihood of the expensive emergencies insurance is actually designed for.

There is also a growing role for lower-barrier care options. At-home vet tech visits, telehealth triage, and wellness-focused in-home services give families a way to stay connected to the health of their pets without the full overhead of a clinic visit. For the millions of pet owners who are one surprise bill away from delaying necessary care, that kind of accessible touchpoint can make a real difference.

What to Do Right Now

  • If you own a pet without insurance: run a quote. Premiums have come down as the market has grown, and coverage for the top recurring conditions is far cheaper than treating them reactively.
  • If you manage a practice: consider how you communicate cost options to uninsured clients. Transparent pricing and payment plan options directly address the protection gap at the point of care.
  • If your pet skips vet visits because of cost or stress: at-home vet tech services like Homelove bring licensed care to your home, at a lower barrier to entry than a full clinic appointment.

The 4.27 percent number will keep growing. But it will grow slowly. In the meantime, the other 95.73 percent still have pets who need care.


Source: "'Protection gap' identified amidst increase in rate of insured pets," Therese Castillo, Veterinary Practice News, June 24, 2026.